Frequently Asked Questions (FAQ) >>> ■■ 中文版
 1. How can the E-magazines help the students?  7. Will the E-magazine issues be missed if the E-magazine
  is not downloaded in time?
 2. E-magazine User's Guide?  8. Is there a need to connect to the Internet when using the
    E-magazines?
 3. How to get the latest E-magazine issue?  9. How to submit exercises to the teachers?
 4. E-magazine Download and Installation Guide?  10.Do I need to change my computer settings, or install any
  additional software?
 5. Is there a usage limit after downloading?  11.Why download is unable to perform sometimes, or
  downloading speed is slow?
 6. Is there a download limit for getting E-magazines?  12.How to contact us when experiencing problems?
1. How can the E-magazines help the students?
 
The E-magazines are developed based on the recent Chinese Teaching Requirements and Principle. They are the integration products from the 3 quality Chinese weekly supplementary learning publications by Chee Sze Poh Press Pte Ltd and the latest IT multi-media technology.







Clear and accurate voice recitations for all contents by Chinese Teacher. Could help to increase the students'listening,
speaking and reading skills.
Integrated with graphics and audio features. Animation effects to stimulate fun while learning. Could help to increase the students'Chinese learning interest.
Computerized exercises and animated marking process. High interactive and could increase learning efficiency.
Latest contents can be obtained every week. These contents are written based on the teaching progress, and are used concurrently during the students’ learning, and could increase the supplementary learning effect.
Full integrated learning emphasis on listening, speaking, reading, and writing. Could fully develop the students'general Chinese learning capability.
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2. E-magazine User's Guide?
 
The E-magazines are easy to use and operate. Please view the E-magazine User’s Guide.
E-magazine Download and Installation Guide
User's Guide Download:Chinese Guide English Guide (The guide is in PDF format, and you would need to have Acrobat Reader in order to read)
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3. How to get the latest E-magazine issue?
 
The E-magazine will be published 1 issue per week, and there will be a total of 37 published issues a year.
Subscribers could download the E-magazine via the Internet.


Every subscriber will have a Login ID to perform their download process. User ID and Password will be given to them, and they could login to http://www.sgechinese.com/epaperuser/ on every Friday/Saturday/Sunday to download the latest E-magazine issue.
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4. E-magazine Download and Installation Guide?
 

The E-magazine has an automatic Setup Function.
After completing the download process, choose “Run” or Double-click on the downloaded file, and you will be directed to the Setup Program Window. Follow the instructions and steps to complete the installation. The Default Installation Path is: C:\Zhishi.ePaper\.

You could choose your preferred installation path. However, we would suggest you to use the default installation path without changing it for easy management purpose.

For details of Downloading and Installation Guide, please view: E-magazine Download and Installation Guide
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5. Is there a usage limit after downloading?
 

When you have downloaded the E-magazine file onto you computer, you could have unlimited access to the E-magazine contents without any time limitation. The weekly E-magazine issues will still be saved in your computer for you to revise anytime.

The contents are all copyrighted. You have to conform to the copyright laws and regulations during your usage, and cannot copy, photocopy, translate, or reproduce the E-magazine contents into other readable medium.

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6. Is there a download limit for getting E-magazines?
 

You will not face any download restrictions if you are the authorized subscriber.

We will record your download times. If you have downloaded a particular E-magazine issue for more than 2 times, we will remind you about the possibility that your account has been misused by others.

If you are truthfully performing the download, you could just ignore the reminder.

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7. Will the E-magazine issues be missed if the E-magazine is not downloaded in time?
 

We will upload the latest E-magazine issue every week, and we will retain each E-magazine issue in your account for 2 weeks. If you have missed the weekly downloading date, u could still be able download the E-magazine within the 2 weeks after it was being uploaded into your account.

If you have really missed the 2 weeks of downloading period, please do not hesitate to contact us and we will arrange the download for the particular E-magazine Issue that you have missed.

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8. Is there a need to connect to the Internet when using the E-magazines?
 
There is no need to connect to the Internet when using the E-magazine.
You will only have to temporarily connect to the internet when you want to download the latest magazine issues or to submit the online exercises.
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9. How to submit exercises to the teachers?
 
The exercises section in the E-magazine has the online submission function. However, this service is only available to mass subscribers from the school.
If your school has this service and whenever your school teacher has assigned you with an exercise to do, you could press the “作业提交”Online Exercise Submission button to submit your exercises to your teacher after you have finished your exercises and performed the computerized marking by pressing the “marking” button.
  Instructions:
(1)
(2)

(3)
Before you press the “Exercise Submission” button, please connect to the internet first.
Before you press the “Exercise Submission” button, please press the “Marking” button. The exercises can only be submitted online if they are being marked.
The exercise that you have submitted will be the one that you have performed the 1st marking process. Any subsequent answers after the marking will not be submitted.
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10. Do I need to change my computer settings, or install any additional software?
 

The E-magazine can only be used on normal PC computers. They are not able to be used on Apple Macintosh temporarily.

Any computers with audio features and with Win98/Me/2000/XP OS will be able to use. No installation and changes to the computer settings are required, and there is no need to install any additional software.

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11. Why download is unable to perform sometimes, or downloading speed is slow?
  The reasons causing the download problem might be as follows:

1.




2.





3.

Updating of Information
We might be uploading some information onto the server during your downloading time. This might result to incomplete data being downloaded. You could wait for awhile, and hold the “Shift” button and press the Refresh or Reload button at the same time to refresh the download page to continue.

Speed of Internet Connection
During your downloading time, your internet connection might be interrupted by many people downloading from the same site atthe same time. You might face overtime downloading problem, and might not be able to perform downloading at all or downloading speed is very slow. You could wait for awhile, and re-visit the download site again to perform your download.

Hyperlink Error
Some linkage to the web pages might change when we are updating the websites. We might miss out the error, and If you
have noticed the error, please inform us immediately and we will correct them promptly.

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12. How to contact us when experiencing problems?
 

If you faced any problems when accessing or downloading the E-Magazine, or have any further suggestions, please feel free to contact us via Email: service@ecombay.com or Tel: 67422936.

Thank you.

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